Shipping & Delivery

Overview

At IGYA Collection, every order is handled with care to ensure a smooth and reliable delivery experience.

Processing Time

Orders are prepared and dispatched within 1–3 business days.

This timeframe allows us to perform final checks and ensure each order meets our quality standards before shipping.

Delivery Time

Estimated delivery times:

• Europe: 5–10 business days
• International: 7–15 business days

Delivery times are estimates and may vary depending on destination and external factors such as logistics operations or customs procedures.

Tracking

All orders include tracking.

Once your order has been dispatched, you will receive a tracking number via email.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Customs & Duties

For international orders, customs fees or import duties may apply depending on your country.

These charges are the responsibility of the customer.

Delivery Issues

If you experience any issues with your delivery:

• Contact us at support@igyacollection.com
• Include your order number and relevant details

We will assist you as quickly as possible.

Additional Information

Delivery timelines may occasionally be affected by external factors beyond our control, such as customs clearance or carrier operations.

We remain committed to ensuring that all orders are handled efficiently and delivered as reliably as possible.